Services



DELIVERY

All orders placed before 12am are shipped the next day.
All orders placed before 10am with TNT and TNT pick up point are shipped the same day.


Colissimo guarantees a delivery period of 2 to 3 working days in France, and all parcels need to be signed for. Shipping costs are set at a universal price of €6.90, or are free for any orders over €70. 
For delivery in Europe, shipping costs vary according to the destination, and start from €10. The delivery period given by the French postal system is 3 to 5 working days. 
For delivery outside of Europe, shipping costs also vary according to the location, starting from €40. The delivery period given by the French postal system is 5-15 working days.
It is possible to follow your order with a tracking number sent to you by My Little Day on www.coliposte.net.
TNT: Guaranteed delivery within 24 hours to France (working days). If the recipient is absent at the time of delivery, the delivery man is likely to leave the parcel at a certified TNT pick-up point.
For France, TNT shipping costs are set at €14.

Mondial Relay: Guaranteed delivery to a designated pick-up point in France within 5 working days (Mondial Relay does not collect parcels on a Monday. Weekend orders are therefore dispatched on Tuesday). The shipping fees have a minimum tariff of €4.80 and vary according to the weight of the parcel.         

TNT Pick-Up Point: Guaranteed delivery to a designated pick-up point within 24 hours in France (working days). The shipping fees have a minimum tariff of €11 and vary according to the weight of the parcel.


RETURNS AND EXCHANGES

All returns must be made within 30 days.
The products must be new and unused.  The products must be returned using the original packaging with the delivery note attached to the packaging.
Returns must be addressed to :

LOGISSEO
My Little Day MLP – Retours
12 avenue Jean Joxé
MIN
49100 Angers

As soon as the package is received, we will send you an email to confirm whether you would prefer to exchange the items, receive a credit note or be reimbursed.

METHODS OF PAYMENT
- In euros using debit/credit cards: Carte Bleue, Visa, Mastercard.
- In euros, pounds sterling or US dollars using Paypal.

SECURE ONLINE PAYMENT - The security of payments and confidentiality of information is essential. My Little Day uses a secure system of online payment - SSL (Secure Socket Layer). Your bank details are encrypted the moment they are entered on the network. This code is then made visible using the padlock symbol in your browser. The transaction is carried out using the online payment system ELYS - PC HSBC. HSBC bank records information (card number and expiration date) in its secure server. No intermediary has access to this information, including the merchant site. My Little Day does not store any information related to credit card payments .

TAX VAT is included in the price of on all orders placed inside the European Union. For orders placed outside the EU tax is excluded however these orders be taxed on arrival in the destination country. These costs and formalities are the responsibility of the recipient.

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